Allgemeine Fragen, Fragen für registrierte Kunden, Fragen für nicht registrierte Benutzer, Fragen zum Produktselektor

产品选择器中包含哪些产品?

总共提供了多少技术属性?

我无法找到想要的产品。我如何去做?

如何进行供货检查?

“查询清单”具有哪些功能?

哪些价格在网上商城中显示?

我如何获得有关供货的更多信息?

如果一个订单内存在不同交货期,会存在哪些情况?

哪些付款和发货条件适用?

能够使用不同的配送地址?

是否能使用快递?

需要支付运费吗?

订购后,如何继续处理?

我能网上跟踪包裹状态?

我能使用网上商城帐户跟踪电话订单吗?

什么是购物模板?

忘记了密码怎么办?

如何设置安全密码?

我可用哪种货币付款?

使用网上商城应满足哪些条件?

谁可以注册网上商城并购买产品?

如何访问网上商城?

网上商城安全吗?

个人信息会被提供给第三方吗?

如果会话过期或用户过长时间不活动,会出现哪些情况?

Tutorials

Our tutorials answer the most important questions concerning the catalog and the product selector. Step by step, you’ll get to know wenglor’s product range even better – have a look!

Tutorial 1: How to find your product and get a price

This tutorial shows you how to compare products with each other, how to create an RFQ list and how to find the ideal product for your application using the exchange function in the product selector. Furthermore, it shows you how to check availability of our products.

Tutorial 2: How to buy a wenglor product

This tutorial shows you how customers get individual prices and place orders round the clock - with only a few clicks. Of course free of shipping costs*. Furthermore we show how to use shopping templates and comfortably check the status of your order via track and trace.

*Shipments with a total weight of up to 3 Kg are, within Germany, free of shipping costs. Any registered customer with head office inside the Federal Republic of Germany is able to execute orders in our webshop.

Tutorial 3: How to register on the webshop

This tutorial shows you how to register yourself on the webshop.

我的问题未被解决。我如何去做?

如有还有疑问,可直接联系wenglor客户服务。我们愿意为您提供帮助和建议。